Remote Support

Connect securely with an Acclaim technician using TeamViewer.

IT specialists working in a server room

Downloads

Remote Connection Troubles are a thing of the past with TeamViewer.

TeamViewer is the one-stop solution for desktop sharing. This is achieved via the internet and is a safe and secure connection between Acclaim and your business.

Simply select TeamViewer from the item below. After the download, the Acclaim Quick Support Box will open and you will be issued an ID number and password.

Your Acclaim Technician will then ask you to read out your ID number and then the connection has been made. It’s that simple.

TeamViewer is safe:

  • TeamViewer includes full encryption and is based on RSA/Private/Public key exchange.
  • Additional to the Partner ID and Password, TeamViewer generates a new password for each session and so ensures no unauthorised access.

Download TeamViewer QuickSupport to connect with your Acclaim technician:

Download TeamViewer QuickSupport

Frequently asked questions

How do I get remote support from Acclaim?

Download TeamViewer QuickSupport from this page, open it, and read your ID number to your Acclaim technician, who then connects to your computer.

Is TeamViewer remote support secure?

Yes. TeamViewer uses full encryption based on RSA public and private key exchange, and generates a new password for each session.

Have a project in mind?

Why not get in touch? We’re always keen to catch up for a chat to see how our solutions can fit with your business.