Acclaim Group Managed Services Portfolio
Acclaim is a trusted advisor to organisations of all sizes across Australia and New Zealand to protect against cyber security threats. To ensure you’re safe, secure and functional we have developed plans to suit all types of business and identify and mitigate potential security risks.
The following strategies can be tailored to suit individual requirements and are designed to reduce the security burden faced by all organisations today.
1. Acclaim Backup
- Acclaim Backup For Servers
- Acclaim Backup for Workstations
- Acclaim Office 365 Backup
Starting from just NZ$100+GST per month, The Acclaim Backup provides a secure monitored cloud backup service that can grow as your business data grows, and can include servers, workstations and Office 365 data as required.
The service can be tailored to include on-premise NAS (Network attached storage) copies of your data before cloud storage and features active monitoring of backup success and periodic file recovery and backup testing.
2. Managed Anti Virus / Anti Malware
Utilising leading managed anti virus products such as Managed Eset and N-Able, Acclaim can centrally manage your anti virus protection and deployment to servers and workstations. From a centralised console, we can quickly determine a threat, or ensure that required updates are not left up to your team to install.
For a monthly subscription, we offer Cloud applications security, backed by multilayered endpoint protection.
Components can include:
- Acclaim Central Management
- Endpoint Protection
- File Server Security
- Full Disk Encryption
- Cloud Sandbox
- Mail Security
- Cloud App Protection
- Security Reporting
3. Acclaim Server Management Plans
A range of proactive monthly services offering peace of mind that a qualified trained technician is regularly reviewing your server environment and performing the tasks needed to keep your systems running smoothly. Regular scheduled maintenance is not only essential to ensure the health of your servers and network, but it is also vital in maintaining required patches and updates and identifying issues and risks before they become a problem.
ABC Acclaim Basic Care
- Check backup.
- Review the event logs and resolve minor issues.
- Apply the latest updates and patches and reboot the server in the evening.
- All checks performed toward the end of each month
- From NZ$245 per month +GST
AAC Acclaim Advanced Care
- Check backup.
- Review the event logs and resolve minor issues.
- Weekly security update and patch management
- Weekly Server reboots
From NZ$395 per month +GST
APC Acclaim Premium Care
- Check backup.
- Managed server monitoring
- Managed Server antivirus
- Review the event logs and resolve minor issues.
- Weekly security update and patch management
- Weekly Server reboots
- Regular hardware audits and firmware upgrades
- Emergency patch management
- Priority 2 hour response time for non-responsive servers
From NZ$495 per month +GST
Additional Services
Cyber protection
- Managed Phishing simulations and user training
- Sender Policy Framework (SPF)
- Multi-Factor Authentication (MFA)
- pre-screen e-mails for potentially malicious attachments and links- SMX or similar Office 365 filters
- Office 365 Advanced Threat Protection add-on
- Windows Defender online.
Acclaim Hardware protection
- New Firewalls
- Replacement of obsolete or vulnerable routers and older firewalls
- Switches
- Firmware updates
Cloud Services
- AZURE hosting
- Virtual Windows
- Office365: Email, Sharepoint etc
- Google Workspace
Managed Email Signatures
- Add alerts based on Covid Levels to companywide signatures
- Add product promos
- Add links
Frequently asked questions
How much does Acclaim Backup cost?
Acclaim Backup starts from NZ$100 + GST per month and grows with your data. It can cover servers, workstations and Office 365.
Are backups tested?
Yes. The service includes active monitoring of backup success, plus periodic file recovery and backup testing.
What does managed antivirus include?
Centrally managed endpoint protection for servers and workstations, with options such as file server security, full disk encryption, cloud sandbox, mail security and security reporting.