Acclaim Group is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy is intended to describe how your personal information is processed and used, and we will make every effort to ensure that our activities keep within the spirit of this Privacy Policy.
Please note that by visiting and using www.acclaimgroup.co.nz, you are accepting the practices described in this Privacy Policy.
Visitor Information
Every computer connected to the Internet is provided with a domain name and an IP Address. When a visitor requests a page from within the Acclaim Group website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server. Some of this information, such as your IP address, may be personal information. The information that we automatically gather and log is as follows: The IP Address of the Site that may have Referred you; Your IP Address; The Web Page that you may have linked to us from, if any; The Product Identifier for Version and Make of Browser (e.g. Chrome or Safari); The Operating System platform that you may be running (e.g. Macintosh or Windows); Search Words or Terms that are passed from a Search Engine (e.g. Google, Yahoo).
Acclaim Group has found it advantageous to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various Browsers and Operating Systems that visit our site. By analysing visitation patterns, referring URLs and Search Engine terms, we can strategically enhance our exposure on the Internet.
Cookies
Cookies are small pieces of data that are transferred to your computer’s hard drive through your Web browser from our Web Server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites. The Acclaim Group website uses cookies to measure how the site is used (see Google Analytics below). You can block or delete cookies in your browser settings.
Your browser also stores a note that you have unlocked the ROI calculator or seen its pop-up, along with any figures you enter in the calculator. These figures stay in your browser and are not sent to us.
Google Analytics
We use Google Analytics, a service from Google, to understand how visitors use this website, including the pages they view, how they found us, their approximate location and device type, and when a form is completed. Google Analytics uses cookies to do this, and Google may process this information outside New Zealand. We use it to improve the website, not to identify individual visitors. You can opt out with the Google Analytics opt-out browser add-on. Google explains how it uses this information.
What other information does Acclaim Group request?
We may also request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No Spam” policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.
In addition, Acclaim Group will not send you e-mail that you have not agreed to receive. If you are a member of our Mailing List, you will be contacted with announcements, news, portfolio additions, and new products or services. You have the option of “Unsubscribing” from our Mailing List at any time, thereby disabling any further such e-mail communication from being sent to you. If you wish to have specific communications with a member of the Acclaim Group staff, you will be required to provide specific information that will be routed to the appropriate contact within Acclaim Group.
Enquiries, job applications and resource sign-ups
When you use our contact form, we collect your name, email address, phone number, company, topic and message. When you apply through our careers form, we collect your name, email address, phone number, message and any link to your CV.
To unlock the ERP ROI calculator or ERP Toolkit, we ask for your name, work email address, company and, if you choose, your phone number and current system. We also record which resource you asked for and the page you were on.
We use these details to respond to you and to contact you about what you asked for. They are emailed to our team, and a copy is stored in the password-protected administration area of this website. Our website hosting and email providers store this information for us and may do so outside New Zealand. We keep these details for 36 months from when we receive them and then delete them, unless the law requires us to keep them for longer.
Third Parties
Acclaim Group will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to: Conform to the edicts of the law or comply with a legal process served on Acclaim Group; Protect and defend the rights or property of Acclaim Group, or visitors of Acclaim Group; Identify persons who may be violating the law, the legal notice, or the rights of third parties; Cooperate with the investigations of purported unlawful activities.
Acclaim Group takes reasonable steps to protect the personal information we hold against loss, and against unauthorised access, use, modification or disclosure. If a privacy breach occurs, we will act quickly to contain it and assess the risk. If it has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and the people affected as soon as practicable, as the Privacy Act 2020 requires. Acclaim Group reserves the right to transfer information in connection with the sale of all or part of Acclaim Group capital stock or assets to any third party. Acclaim Group also provides “links” to a wide variety of other web sites on the Internet. We are not responsible for their Privacy Policies or how those web sites manage information about their users. We strongly urge you to check with those web sites to determine their privacy policy.
Security checks
To protect our forms and login pages from spam and automated attacks, we use Cloudflare Turnstile, a security service from Cloudflare, Inc. When you use one of these forms, Turnstile processes technical information such as your IP address and browser details to tell people from bots. Cloudflare states that this information is not collected to identify, profile or target individuals. Cloudflare also uses it to improve its bot detection, and it may be processed outside New Zealand. For more detail, see the Turnstile Privacy Addendum.
Accessing and correcting your information
Under the New Zealand Privacy Act 2020, you can ask to see the personal information we hold about you and ask us to correct it. To make a request or ask a question about privacy, contact our Privacy Officer:
Privacy Officer, Acclaim Group Limited
Unit 4, 6-8 Omega Street, Albany, Auckland 0632
Email: privacy@acclaimgroup.co.nz
Phone: 09 415 0984
We will respond within 20 working days. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner.
Any changes to this Privacy Policy will be posted so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.