Change Management Services

Overcome resistance to change and promote successful adoption throughout your organisation

Overcoming resistance to change and promoting successful adoption throughout an organisation is essential to achieving any successful business software implementation.

Acclaim Group offers change management support solutions to promote the successful adoption of a new system. Our solutions leverage tried and tested methodologies and toolsets to help clients tackle the barriers of change and promote successful adoption throughout their organisation.

Whether you are planning a major ERP implementation or an IT system upgrade, our consultants work with you to determine the most effective change management and business transformation approach. By working with you to determine your current business state and desired future outcome, we can work to provide an integral and customised strategic plan. This plan will guide the change across your organisation, mobilising the appropriate resources so that your imagined future business becomes a reality.

Change Management

Transitioning Employees

Change management is a structured process and a set of tools used to manage the people side of change. Our ERP organisational change management services can help you prepare your employees for change and ease difficult transitions.

How we support you in driving change

  • Step 1

    Preparing for Change

    • Stakeholder Analysis
    • Communication Vehicle Assessment
    • Change Advocates Assessment
    • Success Measures Definition and Monitoring
    • Change Risks and Proposed Mitigation Strategy

  • Managing Change

    • Change Management Strategy
    • Job Impact Analysis
    • Communication Plan and Deployment
    • Training Plan
    • Developing and Updating Training Materials
    • Success Measures Definition and Monitoring
    • Change Risks and Proposed Mitigation Strategy

    Step 2

  • Step 3

    Executing Change Plans

    • Communication Plan and Deployment
    • Training Delivery
    • Developing and Updating Training Materials
    • Success Measures Definition and Monitoring
    • Change Risks and Proposed Mitigation Strategy

  • Sustaining Change

    • Communication Plan and Deployment
    • Success Measures Definition and Monitoring
    • Change Risks and Proposed Mitigation Strategy
    • Knowledge Transfer Plan
    • Corrective Transfer Plan

    Step 4

The ADKAR Change model template

In today’s business world, change is a given. Agile businesses that can adapt to changing circumstances and continuously improve their processes gain an edge over their competition. But deciding what needs to change and how it should change is just the beginning. One of the hardest parts of change management is the people element. The ADKAR Model offers a way to guide your team through a change process.

What’s the ADKAR Model

Leading people through change can be frustrating and complex. Even when faced with a compelling case to do things a better way, people can often push back against the change, or quietly slip back into their old way of working as soon as the change leaders relax their vigilance, or momentum drops.

The ADKAR model provides a 5-step framework that helps in dealing with the people-aspect of change management. The methodology was developed by Jeffery Hiatt, a best-selling author and the founder of Prosci.

This is a five-stage change management model that helps guide organisations and individuals toward successful change. The letters stand for:

A: Awareness of the need for change
D: Desire to support the change
K: Knowledge of how to change
A: Ability to adopt new skills and behaviours
R: Reinforcement to retain the change over time

  1. What is and isn’t working in my organisation
  2. What are my options
  3. Communicate that there is an issue
  4. Focus attention on the most important reasons for change
  1. Communicate benefits for adoption of scrum
  2. Identify risks involved
  3. Build momentum
  4. Address fears
  1. Learn new technical skills
  2. Learn to think as a team
  3. Learn how to time box
  4. Share information
  5. Set reasonable targets
  1. Empty a suitable governance framework
  2. Training the basics
  3. Start small
  4. Don’t do it by stealth
  5. Adjust processes that touch the scrum teams
  1. Engage a scrum coach and identify champions
  2. Share scrum experience
  3. Learn from early mistakes

Want to understand more about the importance of Change Management?

Why not get in touch, we’re always ready to discuss methods to ensure a successful ERP implementation.

Have a project in mind?

Why not get in touch? We’re always keen to catch up for a chat to see how our solutions can fit with your business.